The MFS Difference
Customized Solutions
Sales Force Automation (SFA) is an essential component of any company's customer relations management program and consists of the processes used to track and organize customer and prospect data including contact details.
Our CRM solutions support these processes. Specifically, our systems enable you to record and manage all stages within the prospecting, sales, and post sales processes. We work with your top management, marketing, customer and field sales staff in order to provide you with the tools and reports you need to optimize your organization's resources and ensure customer retention as well as ongoing sales.
Track Sales Leads
Specifically designed sales lead tracking systems manage prospective customer data allowing your company to track sales leads from lead source through closure. Additional components enable you to identify trends and forecast sales.
Everything At Your Fingertips
Contact management components track all interactions with customers, purpose of the contract, follow up, and results. Information about prospects, customers and customer interactions can be entered, stored and accessed by employees within different company departments.
Different departments within your organization have different data needs. With our CRM solutions, customized data screens and reports are at your fingertips.
State Of The Art Consulting
Our consultants have the experience to understand your business as well as the environment in which the field sales representative must work. This insight enables us to formulate an automation solution that creates the right mix of hardware and software to empower your field sales force to be leaders in their industry.